Faiza Venzant, CVA, CVRM
Toronto, Ontario Canada
Executive Director

From a very young age, Faiza Venzant’s parents instilled a strong sense of volunteerism in herself and her two older brothers. They, as immigrants to Canada from Uganda in the early 70s, made a successful transition into Canadian life with the help of many kind and generous volunteers. A volunteer herself from a very young age, Faiza has successfully managed volunteers at the Aga Khan Foundation Canada, Youth Employment Service, the Canadian Breast Cancer Foundation and Surrey Place Centre. In addition to her role as Executive Director, she is currently General Manager, Volunteer Development at the YMCA of Greater Toronto.  Faiza holds her CVA and CVRM certifications in the field of volunteer engagement.

Faiza is also an active member and volunteer of the Toronto Association for Volunteer Administrators and Professional Association of Volunteer Leaders – Ontario (PAVR-O) where she has twice received the President’s Award (2010 and 2012) in recognition of her volunteer contributions and where she also received the Linda Buchanan Award for Volunteer Administration (2013). She is also a member of Volunteer Management Professionals of Canada (VMPC.)

In 2018, Faiza published her first children’s book entitled, My Mamma Wants to Eat Me Up!  As a mother of two young boys, she has not actually eaten any of her children up.


CCVA Board of Directors for 2020

Amira Barger, MBA, CVA, CFRE
Senior Vice President, Public Relations and Public Affairs, Ogilvy California
Benicia, California, USA
CCVA Board Chair

Amira serves as a leader in nonprofit management and has done so for the last 14 years. The foundation for her leadership and community-building was set at an early age when her family moved from San Diego, CA to the tiny Pacific Island of Guam, USA to serve as missionaries in the 90’s.She was intrigued by the budding ideas around what would one day be coined “collective impact”. She decided to use her skills to continue forward movement in the nonprofit sector and has worked her way through the ranks to her current role as Vice President of Development and Communications at Project Open Hand, an iconic and revered Bay Area nonprofit.Amira received a B.A. in Marketing from Vanguard University, an MBA from Letourneau University, and invested in her professional development by receiving both the CVA (Certified Volunteer Administrator) and CFRE (Certified Fund Raising Executive) designations. In addition, she serves on the Council for Certification in Volunteer Administration’s Board as Chair, is an active member of the Association of Fundraising Professionals, the National Association of Charitable Gift Planners, and the Public Relations Society of America.She facilitates many nonprofit courses and is a sought-after speaker on the topics of fundraising and volunteerism. She is an active community member, some examples include: Judge, Enactus; Mentor, Vanguard University Department of Business and Management; Hunger Ambassador, Food Bank; Volunteer, Make-A-Wish Foundation; 2012-13 Chair, Texas Volunteer Management Conference.She lives in Benicia, CA with Jonathan, her life partner of 14+ years, and their daughter Audrey.

Amber McMillan, PMP Prosci ADKAR (CMC) CVA EQP
Executive Director, Executive Educator, Program and Change Manager & Speaker
Victoria, BC Canada
CCVA Board Vice Chair

A diversely skilled professional, Amber specializes in all aspects of leadership, communication and stakeholder management. She has a unique aptitude for leading complex conversations and works hard to create and sustain productive dialog through team building exercises, positive motivation and her own contagious enthusiasm.With tangible credentials and over 25 years of experience in both profit and not-for-profit environments, she is committed to learning and growing while continuing to practice her profession. Amber excels as an empathetic visionary, establishing creative ways forward in complicated multiple stakeholder communities. Often referred to as an ‘agent of change’, with wide-ranging communication and service experience, her passion continues to drive innovation in her work. She is eager to share both her successes and failures in benefit to others, reflected in her favorite quote:

“Do the best you can until you know better. Then when you know better, do better.” —Maya Angelou

Stakeholders who work alongside Amber appreciate her honesty, transparency, unique insight and tangible advice for immediate use.

She currently serves as Executive Director of Rogers Society, Executive Educator for the University of Winnipeg, Saskatchewan and Victoria and Workshop Facilitator for Volunteer Victoria.

Christi J. Brown, MHA, CVA, CAVS
Senior Director – Volunteer Engagement WellSpan Health
York , Pennsylvania, USA
CCVA Board Treasurer

Christi Brown is the Senior Director of Volunteer Engagement for WellSpan Health. She is responsible for over 2,500 Volunteers and Interns, in addition to other departments, including hospital gift shops, Guest/Reception Services, Internship Services and Auxiliaries within the health system.

Christi earned her Master’s in Healthcare Administration from Drexel University and her B.S. in Business Administration from Elizabethtown College. She is very active in the York County community, currently serving in several leadership roles, such as the Chair of Women United/United Way of York County, Sustainer President for the Junior League of York and is the Treasurer of the Pennsylvania Association of Healthcare Volunteers Resources Professionals (PAHVRP).

Christi was recently recognized by two organizations for her passion and dedication in the volunteer management field and her community service. PAHVRP awarded her the 2018 Evelyn Burston award.  She was also recognized by the United Way of York County as the 2018 Volunteer of the the Year.

Kristine Flynn, CVA
Volunteer and Programs Administration, Western Development Museum
Saskatoon, Saskatchewan, Canada
CCVA Secretary

Kristine has over 10 years experience managing and supporting the work of volunteers who generously give their time to the Western Development Museum (WDM) Corporate Office. She also supports and collaborates with programming staff at all four WDM locations to create and deliver creative education programs that build historical awareness, unveil crucial context behind contemporary issues, and develop participants’ critical thinking skills.

She has worked with the Museums Association of Saskatchewan on to update their Museums and Education course and create an Education and Interpretation Self-Assessment Workbook. Kristine also volunteers with a number of local organizations, including Business and Professional Women of Saskatchewan and Read Saskatoon.

Kristine holds a BA (Hons.) in History and Political Studies from the University of and certificates in public programming. She is also proud to be a 2019 Leadership Saskatoon alumna.

Tiffany Bennett, CVA, CAVS
Director, Volunteer Services and Pastoral Care, Virtua Health
Voorhees, New Jersey, USA
CCVA Director of Audits and Appeals

Tiffany is the Director of Volunteer Services for Virtua Health, one of Southern New Jersey’s largest health systems with over 13,000 employees, five hospitals, and over 250 other locations. She is responsible for leading a team of over 1200 volunteers in addition to other departments within the health system.In 2014, Tiffany invested in her professional development by receiving both the CVA (Certified Volunteer Administrator) and CAVS (Certified Administrator Volunteer Services) designations. She is active in her state chapter NJAHVRP (New Jersey Association for Healthcare Volunteer Resource Professionals) and sits as the Chairperson for the New Jersey Council on Volunteerism. Tiffany is an active volunteer with Big Brothers & Big Sisters, Girl Scouts of America, and various
community agencies. Her team has also been recognized with a Superstar Award by
her organizational leadership and peers.

Julie Gallanty, MA, CVA, CPC 
Owner/President, Vitality Consulting and Coaching, LLC
New York, New York, USA
CCVA Director of Partnerships

Julie Gallanty has 25 years’ experience developing, managing and sustaining volunteer programs in various nonprofits. Currently, she is providing consulting and coaching services to volunteer and community organizations. Previously she was an CEO/Executive Director for 25 years in the YMCA. During this time, she worked with hundreds of volunteers in many capacities and successfully elevated the impact within the community. In addition, she provides executive coaching to professionals in Volunteer and leadership individuals.

She graduated with a BA degree from Binghamton University and holds a MA in Education from Adelphi. She is working on an advanced degree in Higher Education and Adult Learning at Walden University. Julie is a certified professional coach.

Ms. Gallanty has created and trained over 100 volunteer trainings and orientations for fundraisers, programs, boards of directors as well as community collaborators. She is certified as a national trainer in Volunteerism, and ESL (English as a Second Language) and has served as a volunteer English instructor. She has presented at workshops and conferences in volunteer management and engagement, board governance and executive leadership.

She is active in her community serving on the boards of NYAVA (New York Association of Volunteer Administrators), Literacy Solutions New York and Adelphi Alumni Council and an active with nonprofit professional networks.

Kylene Mellor, CVA
Manager, Volunteer Resources, IWK Health Centre
Halifax, Nova Scotia, Canada
CCVA Director of CCVA Exam

Kylene is a certified Volunteer Administrator who has been working in the field of Volunteer Management for over 15 years. As the Manager, Volunteer Resources with the IWK Health Centre in Halifax Nova Scotia, Kylene holds knowledge and expertise in all areas of the volunteer cycle. She has worked for, and volunteered for, a number of charities over the years and truly loves working with and motivating volunteers.

She is currently the President of the Board of Volunteer Management Professionals Nova Scotia and was the Chair of the National Conference Committee which hosted the national conference for volunteer administrators in 2016

Joy Parker, CVA
Director of Volunteer Services, Children’s Hospital of The King’s Daughters
Norfolk, Virginia, USA
CCVA Director of Ethics

Joy Parker has over 25 years of volunteer management experience and has been a certified volunteer administrator since 2005. Her professional background is focused primarily in the healthcare industry and includes expertise in the areas of fundraising, program development and oversight, public speaking, and non-profit board management.

Currently, Joy is the director of volunteer services at Children’s Hospital of The King’s Daughters in Norfolk, Virginia. In this role, Joy is responsible for overseeing 800 volunteers, a thriving gift shop, and the hospital animal intervention programs, including 60 pet therapy and 2 facility dogs. .

A native of Virginia, Joy received her bachelor’s degree in finance from Radford University and her master’s degree in health promotion from Virginia Tech. She is active in the field of volunteer management, serving as past president of the Virginia Society for Directors of Healthcare Volunteer Services, and is a conference and webinar presenter specializing in pet therapy and teen volunteer

Lisa Marie Porter, MA, CVA
Volunteer Manager, Smithsonian Institution National Museum of Natural History
Washington, District of Columbia, USA
CCVA Director of Outreach

Lisa Marie Porter is the Volunteer Manager at the National Museum of Natural History (NMNH) where she oversees over 1000 adult volunteers and supports 100 teen volunteers. NMNH volunteers are found behind-the-scenes in the museum’s seven research departments and the collections program, in the museum’s permanent and temporary exhibits and venues, and providing docent-led highlights tours of the museum. Since becoming Volunteer Manager in 2015, Lisa Marie has designed new volunteer orientation and training sessions, instructing over 75 individual classes. Though volunteer onboarding is important, her primary focus is retention and happiness of volunteers during their tenure.  She has created and implemented a tiered recognition and growth system for volunteers so that they can feel appreciated and evolve in their role over time as they hit milestones in their volunteerism.Lisa Marie holds a Bachelor’s degree in Honors Anthropology and Greek and Roman Civilization from The University of New York at Albany, a Master’s degree in Anthropology from the George Washington University, and is a Certified Volunteer Administrator through the Council for Certification in Volunteer Administration. She has worked in museum or archival settings for over 18 years and was previously on staff at the New York State Museum, the National Archives and Records Administration, and the Alexandria Archaeology Museum.

CCVA Committees

The CVA credentialing program is supported by many active CVA committee members. These individuals write test items, update the competencies, assist with marketing, address issues related to CVA renewal, and participate in special task force projects. All CVAs are eligible to apply for committee participation.

Webinar Committee
Many thanks to these individuals who provide Informational Webinars to potential CVA candidates.

Jessica Harby, CVA
Volunteer Services Engagement Specialist
American Red Cross New Jersey Region
Fairfield, NJ, USA

Jessica is enthusiastically committed to lifelong learning, creativity, and self improvement. She is humbled to be able to build her career as she serves her community as a Volunteer Services Specialist with the American Red Cross New Jersey Region. Witnessing the love, strength, and dedication with which her grandparents, parents, and other family pursued their goals, Jessica developed a strong work ethic. It is through a variety of professional experiences and achievements across arts and social service non profit organizations that Jessica has been able to gain the experience and knowledge needed to earn her Certification in Volunteer Administration (CVA).

Jessica earned her Bachelor of Fine Arts degree from Tulane University, successfully realizing a career in the arts as a theater stage manager, designer, and technician. Pursuing her theater career across the nation with groups of professionals and young performers, Jessica was able to work in a variety of communities, cultures, and genres of the performing arts. She grew within the industry and transitioned from backstage, creative roles into administrative and leadership positions in fundraising and events management. Her creative work also continued through Jessica’s involvement with young people and arts educational opportunities, which she has done for over twenty years and continues to do today. Jessica returned to school and earned her Master of Arts degree in Education Curriculum and Instruction from Kean University, then completed a New Jersey Teacher Certification in 2006. Jessica integrated educational technology into instructional practices, and consistently helped her colleagues learn the tech tools in their classrooms through formal and informal trainings. Jessica’s experiences with extracurricular programs as a teacher, tutor, professional development instructor, and mentor included working with a wide range of students at different age levels, learning abilities, economic advantages, and cultural backgrounds.

Following almost a decade as a traditional educator, Jessica returned to the non profit work she loved by volunteering with and joining the staff of a small social service nonprofit. In 2013, she continued her work with youth and adult volunteers, community partners, and corporate groups at a local community garden, Habitat for Humanity, and onto her current role with the American Red Cross. Jessica’s career in Volunteer Management and Administration includes supporting connections between people and purpose while leading volunteer and donor recognition and appreciation programs, implementing youth education and creative programs, facilitating formal trainings, directing volunteers, advising and mentoring youth, guiding high school volunteer clubs, and supporting robust relationships between corporate and community groups and the organizational mission.

Jessica has made the most of the variety of volunteer positions and career-based experiences to build a strong framework on which she supports the missions and organizations with which she associates as well as her individual professional and personal goals.

Corina Sadler, CVA
Volunteer Resources Supervisor, City of Plano
Plano, Texas

Corina has been a volunteer since the age of thirteen. In high school she began service at a municipal senior recreation center and was mentored by two inspiring women in government. Their involvement was central to Corina’s future success and to this day serves as her inspiration to motivate more people to volunteer or become mentors. She is currently Volunteer Resources Supervisor for the City of Plano, Texas “Volunteers in Plano” and has worked in local government for the last 15 years. Corina and her team support staff in engaging 10,000 volunteers a year in city services. She enjoys providing volunteer management guidance to nonprofits and municipalities to empower the community through volunteerism. In 2019 Corina received a national IMPACT Award from the Association of Leaders in Volunteer Engagement (AL!VE) as an emerging leader displaying exemplary leadership in the field. Corina has been featured speaker on several podcasts and webinars about volunteer engagement. She is a committee member of AL!VE and the Texas Volunteer Management Conference, co-founder of the North Texas Volunteer Administrators in Government group and Treasurer for the Collin County Social Services Association. Ms. Sadler holds numerous certificates in the fields of volunteer and nonprofit management along with a B.S. in applied gerontology and nonprofit management from the University of North Texas and has been a CVA since 2012. 

Andrea Hill, MPA, CVA
Director of Volunteer Memphis, Leadership Memphis
Memphis, Tennessee, USA

Andrea Hill received her Bachelor of Science in Human Services Management from the University of Tennessee at Chattanooga and her Master in Public Administration from Kennesaw State University. She is certified in Volunteer Administration through the Council for Certification in Volunteer Administration. In May 2020, Andrea was able to recertify through the Council for Certification in Volunteer Administration because of her accomplishments in the field of volunteer engagement and management. 

Andrea is the Director of Volunteer Memphis. As Director, Andrea is a humble servant leader, knowledge and has a “work alongside you” attitude which makes her a powerful leader in our community. She has tremendous experience in the areas of volunteer management, project and event management, fund raising, resource development, and youth development. She tirelessly strives to encourage volunteerism across the greater Memphis community. Her work fosters collaboration between various non-profits and corporations. 

She has been named one of the 2017 Top 40 Under 40 Urban Elite professionals. She was also named one of the 2018 Memphis Business Journal Top 40 Under 40 professionals. She has been appointed to the Volunteer Tennessee board. She is the 2017 Junior League of Memphis- Provisional of the Year, President of the Memphis chapter of Directors Of Volunteers In Agencies (DOVIA), Community Foundation of Greater Memphis- GIVE 365 member, Association of Leaders in Volunteer Engagement member, Leadership Memphis Alumni and a member of Alpha Kappa Alpha Sorority Incorporated. Because of her community work, she was awarded the National Urban League Young Professionals Inaugural Heroes In The Movement Award. Andrea is also a proud supporter of WKNO.


CCVA is governed by a board of individuals with extensive experience in the field of volunteerism and volunteer resources management, many of whom bring the perspectives of a number of the large national/international organizations which support this field. The board includes those who have earned the CVA and CAVS credentials.