CCVA Body of Knowledge and Competency Framework (PDF) — a comprehensive inventory of the core competencies, skills and knowledge needed for effective volunteer engagement.

Sample Job Descriptions for Staff — for volunteer management positions (PDF)

Suggested Job Titles — for those managing volunteer engagement (PDF)

The Vocabulary, Rationale and Critiques of Professional Credentialing (PDF) — an excellent article comparing various types of professional credentialing models in the U.S., United Kingdom and Australia.

Defining Features of Quality Certification and Assessment-Based Certificate Programs (PDF) — a detailed explanation between these two types of programs, as defined by the Institute for Credentialing Excellence.




ccva-book-big A potential study resource for CVA candidates is the CCVA textbook, Volunteer Administration: Professional Practice.